Questions

Some common questions asked by Reunion 11 users...

I installed High Sierra on my Mac. The names of children disappeared. Click here.

Reunion is in "demo" mode, but I already purchased Reunion 11.

Is Reunion 11 compatible with macOS Mojave?

Is Reunion 11 compatible with macOS Sierra and macOS High Sierra?

How do I upgrade or convert my old family file into the Reunion 11 format?

How do I move my tree from Ancestry.com to Reunion?

How do I get images from Ancestry.com into Reunion via GEDCOM?

How are citations and sources imported from FTM/Ancestry?

How do I move my tree from Family Tree Maker to Reunion?

How do I move my tree from MacFamilyTree to Reunion?

Citations and sources in Reunion.

Why are there only 255 characters for the citation detail?

How do I share a web project using my Dropbox account?

Why is my upgraded family file so large?

After upgrading to Reunion 11, what causes a delay when entering new information?

Reunion is in demo mode and I use CleanMyMac3 or MacKeeper.

I downloaded Reunion 11, but I lost my license code and I'm in the demo mode.

I bought Reunion on a CD and now it says I'm in demo mode and asks for a license code.

How do I restore the default book covers? Are there any other book covers I can use?

Why won't reports appear in the most recent version of Pages (version 5.0)?

How do I make a book?

How do I share information with people who don't have Reunion?

Does Reunion support iCloud? Can I use iCloud to sync/save my family files?

What do I do if there's a message saying "unexpectedly quit" or "crash log?"

How do I send you a family file?

Is Reunion available for the iPad, iPhone, and iPod Touch?

If my kids get ReunionTouch, can I share my family file with them; but, keep them from making changes to my family file on the Mac?

When installing/updating Reunion 11, it says I do not have sufficient privileges, or must be an Admin user.

Can I use Reunion on more than one Mac? I own a desktop Mac and a laptop.

How do I install a maintenance update?

When installing an update, it says I do not have sufficient privileges.

After upgrading, can I trash my older version of Reunion?

How do I delete report/chart/family files?

How do I move data from PAF (Personal Ancestral File) to Reunion?

I'm switching to a new Mac. How do I move/transfer my Reunion files from one Mac to another?

I installed Reunion 11. How do I get started?

Is there any Windows genealogy app comparable to Reunion?

How do I display pictures directly in the family view?

How do I marry two people I've already entered separately?

How do I record name changes in Reunion?

Is there a manual or user's guide? How do I use the Help in Reunion?

How do I burn a backup copy of the Reunion 11 application or my family file onto a CD?

I live in an EU Member State or Switzerland. Does Dropbox follow our privacy laws.

Can I add my own sites to the Web Searching feature? Yes, if you're technically inclined. (Note: these instructions refer to Reunion 10; but the process is the same when using Reunion 11.) Click here for documentation.