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Questions

Some common questions asked by Reunion users...

Reunion is in "demo" mode, but I already purchased Reunion 12.

Is Reunion 12 compatible with macOS High Sierra?

How do I upgrade or convert my old family file into the Reunion 12 format?

Why isn't the family file on my Mac syncing with ReunionTouch on my device?

How do I install a maintenance update?

When installing an update, it says I do not have sufficient privileges.

After upgrading, can I trash my older version of Reunion?

How do I move my tree from Ancestry.com to Reunion?

How do I get images from Ancestry.com into Reunion via GEDCOM?

How are citations and sources imported from FTM/Ancestry?

How do I move my tree from Family Tree Maker to Reunion?

How do I move my tree from MacFamilyTree to Reunion?

Citations and sources in Reunion.

Why are there only 255 characters for the citation detail?

How do I share a web project using my Dropbox account?

Why is my upgraded family file larger?

After upgrading to Reunion 12, what causes a delay when entering new information?

Reunion is in demo mode and I use CleanMyMac3 or MacKeeper.

How do I share information with people who don't have Reunion?

Does Reunion support iCloud? Can I use iCloud to sync/save my family files?

What do I do if there's a message saying "unexpectedly quit" or "crash log?"

How do I send you a family file?

Is Reunion available for the iPad, iPhone, and iPod Touch?

If my kids get ReunionTouch, can I share my family file with them; but, keep them from making changes to my family file on the Mac?

Can I use Reunion on more than one Mac? I own a desktop Mac and a laptop.

How do I delete report/chart/family files?

How do I move data from PAF (Personal Ancestral File) to Reunion?

I'm switching to a newer Mac. How do I transfer my Reunion files from one Mac to another?

I installed Reunion 12. How do I get started?

How do I display pictures directly in the family view?

How do I marry two people I've already entered separately?

How do I record name changes in Reunion?

Is there a manual or user's guide? How do I use the Help in Reunion?

I live in an EU Member State or Switzerland. Does Dropbox follow our privacy laws.

Can I add my own sites to the Web Searching feature? Yes, if you're technically inclined. (Note: these instructions refer to Reunion 10; but the process is the same when using Reunion 12.) Click here for documentation.

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